Handling support requests goes beyond simply answering calls. It’s also crucial to manage each support issue from the first contact to its final resolution. A customer service ticketing system is the core of the support team’s daily operations. It organises the...
Business
16 Best Project Management Tools for Businesses to Improve Productivity in 2024
People manage projects in different ways. Some prefer using their inbox to track tasks, others like visualising work on a Kanban board or calendar, and some still rely on pen and paper. While these methods might work individually, collaborating as a team requires a...
12 Best Bulk Email Services You didn’t Know About
You’ve got a powerful email marketing campaign ready to go, but how do you send it to thousands or even millions of contacts on your list? For most marketers, using bulk email service providers is the easiest and most reliable way to deliver mass emails without the...
B2B Marketing Automation Software
With B2B marketing automation software, generating quality leads and increasing revenue becomes easier and faster. These tools help you make smarter decisions and carry out strategies smoothly by using unified customer data, powerful marketing features, and reliable...